Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other electronic device) when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information about how visitors use the site.

Cookies set by the website owner (in this case, Gem City Cleaning Tools) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, analytics, and interactive content).

2. Why We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

• Essential Website Functionality: To enable core features like security, authentication, and remembering your session state.
• Performance and Analytics: To understand how visitors interact with our website, identify areas for improvement, and measure the effectiveness of our content.
• Marketing and Advertising: To deliver relevant advertisements, measure campaign effectiveness, and understand user behavior for retargeting purposes.
• Personalization: To remember your preferences and settings, providing you with a customized experience.

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are strictly necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, filling in forms, or setting privacy preferences.

• Session management and authentication
• Security features and fraud prevention
• Basic website functionality

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our Service and user experience.

• Google Analytics (ID: G-PYNG6MT50T): We use Google Analytics to track website usage, page views, user behavior, and traffic sources. This helps us understand which features are most popular and where users may encounter issues.
• Google Tag Manager (ID: GTM-WQC6B8HF): We use Google Tag Manager to manage and deploy marketing and analytics tags on our website without modifying the code.
• Hotjar (ID: 6413038): We use Hotjar to understand user behavior through heatmaps, session recordings, and feedback polls. This helps us identify usability issues and improve the user experience.

For more information about how Google uses data, visit Google's Privacy Policy.

3.3 Marketing Cookies (Optional)

These cookies are used to track visitors across websites and deliver targeted advertising based on your interests and browsing behavior.

• Facebook Pixel / Meta Pixel (ID: 640499762123207): We use Facebook Pixel to measure the effectiveness of our advertising campaigns, deliver targeted ads to people who have visited our website, and create lookalike audiences for marketing purposes. The Pixel tracks actions like page views, button clicks, and form submissions.
• Google Ads (ID: AW-17971539229): We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns and understand which ads lead to signups.

For more information about Facebook's data practices, visit Facebook's Privacy Policy.

3.4 Functional Cookies (Optional)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Theme preferences (light or dark mode)
• Language preferences
• User interface customizations

4. Cookie Duration

Cookies can be either "session cookies" or "persistent cookies:"

• Session Cookies: These cookies are temporary and are deleted when you close your browser. They are used to maintain your session state as you navigate through the website.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them manually. They are used to remember your preferences and settings across multiple visits. The duration varies depending on the cookie's purpose and vendor settings, which may change over time:

  • Google Analytics cookies: Typically up to 2 years
  • Facebook Pixel cookies: Typically up to 90 days
  • Hotjar cookies: Typically up to 365 days
  • Functional cookies: Typically up to 1 year

5. How to Manage Cookies

5.1 Cookie Preferences

You can manage your cookie preferences at any time by clicking the button below. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences by cookie category.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable or refuse cookies, some features of the website may not function properly.

Here are links to cookie management instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.3 Opt-Out Tools

You can also opt out of certain cookies through industry opt-out mechanisms:

• Google Analytics Opt-Out: Install the Google Analytics Opt-out Browser Add-on
• Facebook Ads Opt-Out: Adjust your Facebook Ad Preferences
• Network Advertising Initiative: Visit the NAI Opt-Out Page
• Digital Advertising Alliance: Visit the DAA Opt-Out Page

6. Do Not Track and Opt-Out Signals

6.1 Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As such, we do not currently respond to DNT browser signals.

6.2 Global Privacy Control (GPC)

For California Residents: We recognize and respond to Global Privacy Control (GPC) signals as an opt-out request under California privacy law. When we detect a GPC signal from your browser, we will treat it as a valid request to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes, to the extent required by California law.

You can enable GPC through compatible browsers or browser extensions. For more information about GPC, visit https://globalprivacycontrol.org/.

Additionally, you can use the cookie management options described above to control tracking on our website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

8. Related Policies

For more information about how we collect, use, and protect your personal information, please review our related policies:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - Terms governing your use of our Service

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Gem City Cleaning Tools LLC
Email: info@gemcitycleaningtools.com
Website: https://gemcitycleaningtools.com